App Store Roundtable: After Sales Support
In this installment of the App Store Roundtable, I talked to a few developers about issues with supporting their apps after a sale has been made. Many developers are concerned at the difficulty of providing any form of after sales support to customers. Minor problems with an app often lead to a bad review and a dissatisfied customer, when a better support system could have quickly resolved the issue.
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App Store Roundtable: After Sales Support
