16 July 2009 0 Comments

Authentication when you are adding a new user to CRM, or a user to a new Organization in CRM

We have seen a couple of errors such as: "The specified Active Directory user already exists as a CRM user" "You are attempting to create a user with a domain logon that is already used by another user. Select another domain logon and try again." When the user which you are trying to add is not an existing CRM user, or not an existing CRM user in the Organization you are trying to add to. If you see this type of error, please log a case with the Support team and we will be looking at the following stored procedure and database tables to rectify the issue.

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Authentication when you are adding a new user to CRM, or a user to a new Organization in CRM

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