CRM in Education – University of Teesside video case study
When I think about CRM in education, my first reaction tends towards managing the student relationship – a version of a super Student Management System. But the more case studies I come across, the more I realise that there is a very broad spread of uses for a CRM system in education (like Kiel’s and Curtin’s examples) The University of Teesside are using their Microsoft Dynamics CRM system for managing their employer engagements – to expand their relationship local businesses, and to increase their revenues from business sources
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CRM in Education – University of Teesside video case study
