CRM Online: Reporting Options
Today’s guest blogger, CRM MVP Frank Lee , describes reporting options available for Microsoft Dynamics CRM Online. Microsoft Dynamics CRM Online is a fantastic CRM platform for most small medium businesses (SMB) – it is so easy and inexpensive to get started. However, one area of challenge for Microsoft CRM Online is custom reporting. Some background on this. Unlike Microsoft CRM On-Premise, Microsoft CRM Online does not support uploading of SQL Report Services (SRS) custom reports (.RDL) or accessing the SQL Server Database filtered views. CRM Online does not allow users to directly access the CRM Application Server or Database Server – this is a good thing to maintain security and the 99.9% uptime for all the companies that are running on Microsoft CRM Online. In fact, I’m not aware of any other major On-Demand Business Application vendors allowing their users to directly access the application or database server.
Continued here:
CRM Online: Reporting Options
