Managing Costs at Microsoft using IT – An insider’s view
I was in a training session on Friday, when we were joined by the Microsoft IT team – the clever chaps that keep our IT network running right across the business, seemingly in the face of all of the odds. I believe that the odds really are stacked heavily against keeping the IT system stable, because each user has complete control over their own computer – for example, I can hit F12 and rebuild any machine at any point, self-install software and am encouraged to use everything from Instant Messenger to development tools. Asif Jinnah who manages the UK IT systems, talked about what they have been doing to reduce our internal IT running costs, and although our challenge is different to yours, I thought you might enjoy hearing some of our story of balancing the need to grow our business whilst managing our IT costs.
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Managing Costs at Microsoft using IT – An insider’s view
